Privacy Policy.
Effective Date: 14.7.2025
Sarah Veronica Coaching (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data with care. This Privacy Policy outlines how we collect, use, store, and protect your information, in accordance with the Australian Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) for individuals based in the European Union (EU) or United Kingdom (UK).
1. What Personal Information We Collect
We may collect the following types of personal data:
Full nameEmail addressPhone numberBilling and payment detailsCareer history and coaching goals (collected through intake forms or sessions)Website usage data (e.g. cookies, IP address)
2. How We Collect Your Data
Your personal information is collected when:
You make a booking or purchase a coaching packageYou subscribe to our newsletterYou complete a contact formYou download free resources or sign up for a lead magnetYou interact with us via email, Instagram, or other channelsYou participate in coaching sessions or programs
3. How We Use Your Data
We use your personal information to:
Deliver and personalise coaching servicesRespond to your enquiriesProcess payments and send confirmationsProvide session follow-ups and resourcesSend marketing emails (with your consent)Improve our services and website experience
4. Legal Basis for Processing (GDPR)
If you are located in the EU or UK, our lawful bases for collecting and using personal data under the GDPR include:
Consent – You have given permission for us to use your data (e.g. signing up for emails)Contractual necessity – Processing is necessary to fulfil our coaching agreementLegal obligation – Where required to comply with lawsLegitimate interest – For administrative purposes, improving services, or responding to enquiries
5. Data Sharing
We will never sell, rent, or trade your personal information. We may share your information with trusted service providers (e.g. scheduling software, email providers, payment gateways) only as necessary to provide our services.
All third-party providers are expected to comply with privacy obligations and data protection laws.
6. International Transfers
Your data may be stored or processed in countries outside your own (e.g., Australia or the United States). Where required, we ensure that appropriate safeguards are in place (such as standard contractual clauses) to protect your information.
7. Data Retention
We retain your personal data:
For as long as necessary to provide services and maintain business recordsFor up to 7 years for legal and tax purposesYou may request deletion of your data at any time unless we are legally required to retain it
8. Your Rights (GDPR & Australian Privacy Law)
You have the right to
Access, correct, or update your personal informationRequest data deletion or restrict processingWithdraw consent at any time (e.g. unsubscribe from emails)Lodge a complaint with your local data protection authority
To exercise your rights, please contact us at hello@sarahveronica.com
9. Cookies & Website Analytics
Our website uses cookies to enhance your experience and track usage data. You can control cookies through your browser settings. Analytics tools like Google Analytics may collect anonymised data to help improve website performance.
10. Email Marketing
You will only receive marketing emails if you’ve opted in. You can unsubscribe at any time using the link in our emails or by contacting us directly.
11. Data Security
We take appropriate measures to protect your information, including secure storage, password-protected platforms, and SSL encryption on our website.
12. Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact: